How we work
Our typical client is a middle-class or working-class Spanish resident. They speak Spanish, value a fixed written quote before starting, and expect a full invoice with a breakdown. If a technician arrives late without notice, the client remembers and doesn't call again. If the deadline is met and the work is done well, the client recommends us to their cousin, brother-in-law, or upstairs neighbour. For emergencies during business hours, we arrive in under two hours. For remote properties, up to two and a half hours. For evenings and holidays, a maximum of three and a half hours. For renovations, we schedule a technical visit, detailed quote, and planning that respects the client's schedule. Call us, text us on WhatsApp, or request your quote online — we'll respond in under 10 minutes during business hours.
