How we work
Call us, message us on WhatsApp, or request your quote online – we'll reply in under 10 minutes during business hours. The typical client is a Spanish resident from a middle or working-class background. They speak Spanish, value a fixed written quote before work begins, and expect a complete invoice with an itemised breakdown. If a technician arrives late without notice, the client remembers and doesn't call back. If the deadline is met and the work is done well, the client recommends us to their cousin, brother-in-law, or upstairs neighbour. For emergencies during business hours, we arrive in under two hours. For remote properties, up to two and a half hours. For evenings and holidays, a maximum of three and a half hours. For renovations, we schedule a technical visit, provide a detailed quote, and plan according to the client's schedule.
