How we work
Call us, write to us on WhatsApp or request your quote online — we respond in less than 10 minutes during working hours. The typical client is a Spanish resident from a middle or working-class background. They speak Spanish, value a fixed written quote before starting, and require a full itemised invoice. If the technician arrives late without notice, the client remembers and won't call again. If the deadline is met and the job is well done, the client recommends us to their cousin, brother-in-law, or upstairs neighbour. For emergencies during working hours, we arrive in less than two hours. For remote properties, up to two and a half hours. For night-time and public holidays, a maximum of three and a half hours. For renovations, we schedule a technical visit, detailed quote, and planning that respects the client's calendar.
