Call us, message us on WhatsApp, or request your quote online — we respond in under 10 minutes during working hours. The correct protocol when glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, temporarily cover with a thick plastic sheet or board if the area is accessible from the outside and there is a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is watertight or not. A window facing an interior patio can wait 2-3 days without issue. A balcony door or external window with a risk of rain ingress or theft requires urgent replacement. Tempered glass is the standard for balcony doors, large windows, and areas at risk of impact. Its distinctive feature is that when it breaks, it shatters into thousands of small, blunt fragments that do not cause serious cuts, instead of large, sharp fragments like conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all passage areas and at heights below 90 cm. If your broken glass was conventional single pane, we will replace it with tempered glass as required by regulation.

We work directly with several holiday rental managers in the area, coordinating with them when there's a tenant inside, or accessing with a deposited key when the flat is empty. We send photos and videos of the problem before acting. We provide a fixed quote that the owner approves via WhatsApp. After the work, we send a written report with before-and-after photos. We invoice digitally. For many non-resident owners, this is the first time they can manage breakdowns in their Spanish home without taking a flight. For scheduled maintenance, pre-season visits, post-season visits, and annual contracts with rental managers, we schedule with ample notice. We recommend opening a service request in March for an April visit because during the first two weeks of May, all technicians in Torrevieja are overwhelmed with clients who open their apartment the same day and simultaneously discover their air conditioning isn't cooling. If urgency requires, a temporary board or sheet will be installed on the same day until the glass arrives.

Glass with official manufacturer's warranty (5 years for defects) plus our installation coverage. Los Balcones and Los Altos are newer developments with villas and apartments from the 2000s—more modern installations but already with fifteen years of deferred maintenance. La Mata is an area of beach apartments that fill up in July and August and are closed the rest of the year, which creates its own pattern of breakdowns. El Acequión, La Siesta, Aguas Nuevas, El Chaparral, Torrelamata, we cover without travel surcharge within the municipal area. For emergencies during working hours, we arrive in less than two hours in central urban areas. For perimeter urbanisations like La Mata or Aguas Nuevas, up to three hours. For night-time and holidays, a maximum of four. The night-time surcharge is real, and we tell you before confirming the visit; it doesn't appear on the invoice as a surprise.

The price for security doors in Sant Gervasi - la Bonanova typically ranges between 52 and 390 euros. The final figure depends on the condition of the property, the materials, and the working time. We always provide a fixed quote before starting. We begin with a measurement visit. We precisely measure the existing opening, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the fixing system to the frame (silicone, PVC profile, neoprene gasket) so that the replacement is identical to the original. We provide a fixed quote during the same visit. Call us, message us on WhatsApp, or request your quote online — we respond in under 10 minutes during working hours.