How we work
Call us, message us via WhatsApp, or request your quote online — we respond in less than 10 minutes during working hours. Tempered glass is the standard for balcony doors, large windows, and areas at risk of impact. Its distinctive feature is that when it breaks, it shatters into thousands of small, blunt fragments that do not cause severe cuts, unlike the large, sharp fragments of conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all traffic areas and at heights below 90 cm. If your broken glass was conventional single pane, we will replace it with tempered glass as required by regulation. The correct protocol when glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets in the house. Second, temporarily cover the opening with thick plastic sheeting or a board if the area is accessible from the outside and there is a risk of intrusion. And third, call a glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is watertight or not. A window facing an interior patio can wait 2-3 days without issue. A balcony door or exterior window at risk of rainwater ingress or theft requires urgent replacement.
