How we work
For emergencies during working hours, we arrive in under two hours. For remote properties, up to two and a half hours. For night-time and holidays, a maximum of three and a half hours. For renovations, we schedule a technical visit, detailed quote, and planning that respects the client's calendar. Our typical client is a Spanish resident from the middle or working class. They speak Spanish, value a written fixed price quote before starting, and demand a complete, itemised invoice. If the technician arrives late without notice, the client remembers and doesn't call again. If the deadline is met and the job is well done, the client recommends us to their cousin, brother-in-law, or upstairs neighbour. Call us, message us on WhatsApp or request your quote online — we'll respond within 10 minutes during working hours.
