How we work
We always replace flexible hoses, stopcocks, and old silicone to prevent subsequent leaks. For one-off replacements, we visit the same or the next day. We measure what is installed, check the type of drain, and assess whether the subfloor and tiles will withstand the change without needing alteration. If the change is straightforward, we provide a fixed quote and bring the new sanitary ware. If the change involves altering the tiling or drains, we explain this beforehand so you know the true scope of work. If the renovation includes changing wall or floor tiling, we coordinate with a trusted tiler. The sequence matters. First, the old sanitary ware is removed, then the necessary tiles are chiselled out, the tiler does their part, and finally, we install the new sanitary ware. Doing everything in one go saves travel time and avoids measurement errors because the sanitary ware arrives on site already chosen.
