The first step for the plumber is to find out where the blockage is. There's no point blindly pushing a rod if the blockage is two floors down. For this, we use an endoscopic inspection camera, a thin camera mounted on a flexible cable that travels through the pipe and shows the exact point of the blockage and its nature on screen. Hair, grease, plant roots, foreign objects, fragments of old building material. For superficial blockages in sinks or washbasins, a cheap manual rod from a hardware store and half an hour of patience are usually enough. If the water starts to move, you continue. If after 30-45 minutes it's still blocked, call us. Persisting only makes the situation worse because you push the plug deeper. Call us, message us on WhatsApp, or request your quote online — we'll respond within 10 minutes during business hours.

For toilets that get blocked, the classic plunger only works if the blockage is superficial. When the blockage is deeper, in the internal trap of the toilet or in the first bend of the downpipe, a professional rod or a small rotary machine is needed. It's important to know this because many people end up removing the entire toilet thinking it's the only way. In reality, it's the last resort. The most complex case is a blocked downpipe. The downpipe is the vertical pipe that collects wastewater from several floors in the same block. When it gets blocked, it usually affects several neighbours at once. This is where the high-pressure machine comes into play, capable of pushing water at 150 bars and sweeping everything away. It's the most effective equipment but also the most delicate. If the pipe has cracks or weak joints, the pressure can make things worse. For downpipes and multiple blockages (more than one bathroom affected, water backing up in one when you use another), always call a plumber. This is a common installation problem that requires professional tools and often coordination with neighbours.

The most common is the sink or washbasin trap. Solidified grease and soap form a soft plug that can be removed with a manual rod or gentle chemical cleaning if the material is PVC. Caustic soda should not be used on old lead or copper pipes. It corrodes the metal and creates worse problems than the original. For toilets, a quality plunger is worth having at home. This is the first intervention. If it doesn't move after five to ten plunges, call a plumber. Forcing it more will break the toilet's wax seal, creating an additional problem. Only when the material allows and the case requires it. We always prefer the mechanical method (rod, machine) because it does not damage pipes or joints.

The price for flat removal in Mataró typically ranges between €155 and €1500. The final figure depends on the property's condition, materials, and working time. We always provide a fixed quote before starting. Yes, a 30-day guarantee. If the blockage reappears at the same spot within that period, we return at no extra cost. It does not cover new blockages at other points. Before starting any work, the technician assesses the issue and provides you with a written, fixed quote. The price includes travel, labour, and necessary materials, and nothing different will be charged without your prior authorisation.