- How do I know the cost before accepting?
- Before starting any job, you will receive a written quote breaking down labour, materials, and VAT. If anything unforeseen arises during the repair, we will inform you and only proceed once you approve it.
- What qualifications do the technicians you send have?
- All air conditioning installers hold the professional RITE certificate and the fluorinated gas handling certificate, which are mandatory by law. We also verify their references and maintain a system of real customer ratings.
- Do you operate on weekends or during out-of-hours emergencies?
- Yes, we offer an emergency service seven days a week, including weekends and public holidays. You can request a visit via the website or by phone, and we will confirm availability within minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online – we'll reply in under 10 minutes during business hours.
- Is an F-Gas certificate needed to install air conditioning?
- Yes, it is mandatory in Spain for any installation or repair involving the handling of refrigerant gas. Without this certificate, the unit will not have the manufacturer's warranty, and the installation may be deemed illegal.
- How long does it take for a technician to arrive at my home in Catral?
- For air conditioning emergencies, we aim to have a technician at your home in under 2 hours, as we work with professionals living in Catral and nearby towns like Dolores or Almoradí. For non-urgent services, we typically provide an appointment within 24 or 48 hours.