- How long does it take for a technician to arrive in Santa Pola?
- For heating emergencies, we dispatch a professional within a maximum of 2 hours within the municipal area of Santa Pola, including Gran Alacant and Santa Pola del Este. For planned works such as boiler installation, we usually schedule a visit within 24 or 48 hours.
- How is the service price calculated?
- Before starting any work, you receive a written quote with a breakdown of labour, materials, and travel costs. The agreed price is what you pay: we do not add extra charges at the end unless a hidden fault appears and you approve it beforehand.
- Are the heating technicians qualified?
- All professionals hold the appropriate installer license for gas or heating, depending on the intervention. They are registered as self-employed or as a company and have civil liability insurance. We verify this documentation before adding them to our network.
- Can I request the service on weekends or holidays?
- Yes, we handle heating emergencies 7 days a week, including holidays. For scheduled maintenance and installations, we work Monday to Saturday, and you can book the time slot that best suits you from our website.
- ## Ready to solve your problem?
- Call us, write to us on WhatsApp, or request your quote online — we respond in less than 10 minutes during business hours.
- How long does it take to change a tap?
- A simple change of a kitchen or basin mixer tap: 30-60 minutes. If flexible hoses or stopcocks need replacement due to condition: 1-2 hours.