- How soon does a technician arrive in Santa Pola?
- For heating emergencies, we send a professional within a maximum of 2 hours within the municipality of Santa Pola, including Gran Alacant and Santa Pola del Este. For planned jobs like boiler installation, we usually schedule a visit within 24 or 48 hours.
- How is the service price calculated?
- Before starting any job, you will receive a written quote with a breakdown of labour, materials, and call-out fees. The agreed price is what you pay: we do not add extra charges on completion unless a hidden fault is discovered and you approve it beforehand.
- Are the heating technicians qualified?
- All professionals have the relevant installation certificates for gas or heating, depending on the job. They are registered as self-employed or a company and have public liability insurance. We verify this documentation before they join our network.
- Can I request the service on weekends or holidays?
- Yes, we handle heating emergencies 7 days a week, including public holidays. For maintenance and scheduled installations, we work from Monday to Saturday, and you can book the time slot that suits you best via our website.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online — we'll reply in under 10 minutes during business hours.
- How long does it take to replace a tap?
- A simple replacement of a kitchen or bathroom tap: 30-60 minutes. If hoses or stopcocks need replacing due to wear: 1-2 hours.