We approach every issue with a methodical process to ensure maximum efficiency and your satisfaction.

1. 1

   Initial Diagnosis (15-30 minutes)

   Upon receiving your call, we conduct a preliminary assessment of the problem. If it's an emergency, we dispatch a technician immediately. Upon arrival, our plumber will examine the affected area, identifying the root cause of the blockage or leak through visual inspection and basic tools.

2. 2

   Quote and Action Plan (10-20 minutes)

   Once the problem is diagnosed, we will provide you with a detailed and transparent quote, explaining the repair options and materials to be used. We will inform you of the estimated time for the intervention and address any questions you may have.

3. 3

   Repair and Intervention (30-120 minutes)

   With your approval, we proceed with the repair. For drain blockages, we use high-pressure equipment, electric drain cleaners, or specific solutions. In case of leaks or plumbing faults, we employ specialised tools to repair or replace pipes, taps, sanitaryware, or boiler components.

4. 4

   Testing and Verification (10-15 minutes)

   After completing the work, we conduct thorough tests to confirm the problem is resolved and that the systems are functioning correctly. We clean the work area, leaving it in the same condition we found it, and provide maintenance recommendations.

Don't wait for a small issue to escalate into a major disaster. If you notice any of these signs, it's time to contact us:

• Persistent Bad Odours

  Unpleasant smells emanating from drains or manholes, indicating a build-up of waste.

• Slow-Draining or Blocked Drains

  Water not flowing correctly in sinks, showers, or toilets, or pooling water.

• Visible Water Leaks or Damp Patches

  Stains on ceilings or walls, constant dripping from taps or pipes.

• Boiler or Water Heater Problems

  Lack of hot water, strange noises, or unstable pressure in the heating or hot water system.

• Flooding or Overflowing

  Any situation involving water accumulation that threatens your property.

We carefully select materials and components to ensure the durability and reliability of our repairs. We work with copper, PEX, and PVC pipes – robust materials adaptable to various pressures and temperatures. For taps and sanitaryware, we rely on renowned brands such as Grohe and Roca, known for their design, functionality, and resilience. For heating and hot water systems, we use components from brands like Vaillant and Junkers, synonymous with energy efficiency and performance. Choosing high-quality materials, combined with the expertise of our technicians, ensures long-lasting and safe repairs, minimising future issues and optimising your system's performance.

The cost of our plumbing and drain unblocking services varies depending on the complexity of the issue and the time required. The price range (€53–€546, with a median of €300) reflects this variability. Factors such as the exact location of the blockage (accessibility), the necessary technique (camera inspection, high-pressure jetting), urgency (24-hour service), and the need to replace parts or pipes all influence the final quote. We always provide a detailed estimate before commencing any work, ensuring complete transparency. The price includes skilled labour, the use of specialised equipment, and the necessary materials for a lasting solution.