- Can you coordinate with my rental manager in Torrevieja?
- We regularly work with most of the holiday rental managers in the area. We coordinate directly with them to access the flat, resolve the issue, and send you the report without you having to be present.
- Do you perform readiness visits at the start of the season?
- Pre-season visit in March or April that checks plumbing, electricity, air conditioning, blinds, and locks. We leave the property ready for the first tenants or for your own arrival. Booking two months in advance is reasonable.
- Do you attend emergencies when the flat is rented?
- We call the tenant to coordinate access, intervene as soon as possible to minimise disruption, and send a direct report with photos to the owner. This ensures the tenant doesn't have to wait three days.
- What about night and holiday surcharges?
- There is one, and we inform you before confirming the service. Night service between 8 PM and 8 AM, public holidays according to the work calendar. No surprises on the final bill.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online — we'll respond in under 10 minutes during business hours.
- How long does it take for a technician to arrive in Santa Pola?
- For heating emergencies, we send a professional within a maximum of 2 hours within the municipality of Santa Pola, including Gran Alacant and Santa Pola del Este. For planned jobs such as boiler installation, we usually schedule a visit within 24 or 48 hours.