- Can you coordinate with my rental manager in Torrevieja?
- We regularly work with most of the holiday rental management companies in the area. We coordinate directly with them to access the property, resolve the issue, and send you the report without you needing to be present.
- Do you do pre-season readiness checks?
- A pre-season visit in March or April to check plumbing, electricity, air conditioning, blinds, and locks. We'll have your property ready for the first tenants or for your own arrival. Booking two months in advance is reasonable.
- Do you handle emergencies when the flat is rented?
- We'll call the tenant to arrange access, attend to the issue as quickly as possible to minimise disruption, and send a report with photos directly to the owner. The current occupant won't have to wait three days.
- What about the night and holiday surcharge?
- Yes, and we'll inform you before confirming the appointment. Night service is between 8 PM and 8 AM, and public holidays apply according to the labour calendar. No surprises on the final bill.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request a quote online — we'll reply in under 10 minutes during business hours.
- ## You've left your keys inside. Now what?
- The typical call on a Saturday night from Cabo Roig. You've gone out for dinner, left your bag with your keys inside, and the door slammed shut in the wind. You're locked out with no answer on the intercom. Your insurance will cover the lockout, but the company's technician won't arrive until Monday afternoon, not now. This is what happens most often: urgent lockouts at inconvenient times when the insurance isn't fast enough.