How we work
We begin with a measurement visit. We precisely measure the existing opening, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the fixing system to the frame (silicone, PVC profile, neoprene gasket) so that the replacement is identical to the original. We provide a fixed quote during the same visit. Tempered glass is the standard for balcony doors, large windows, and areas at risk of impact. Its distinctive characteristic is that when it breaks, it shatters into thousands of small, blunt fragments that do not cause serious cuts, instead of large, sharp fragments like conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all passage areas and at heights below 90 cm. If your broken glass was simple conventional glass, we are obligated to replace it with tempered glass to comply with regulations. The correct protocol when glass breaks has three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover with a thick plastic sheet or board if the area is accessible from the outside and there is a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is waterproof or not. A window facing an interior patio can wait 2-3 days without problems. A balcony door or exterior window at risk of rain ingress or theft needs urgent replacement.
