How we work
We work with professionals who live and operate in the Vega Baja. They understand both the climate and the specific needs of the large international community residing in Torrevieja. We coordinate same-day visits, handle emergencies outside of business hours, and offer follow-up support if any questions arise after the repair. Each technician undergoes a document and experience verification process before accepting jobs through the platform, allowing us to guarantee a consistent standard of service throughout the city, regardless of the neighbourhood or property type. Call us, message us on WhatsApp, or request your quote online — we'll reply in under 10 minutes during business hours. The most critical part is the initial setup. We connect the thermostat to your home WiFi, pair it with the mobile app (downloaded to your phone), and create your user account. We then configure the schedules according to your actual routine. If it's a Tado installation or similar with per-radiator heads, we repeat the pairing process for each head. Upon completion, we perform a full test, commanding the boiler to start and stop via the thermostat, and we'll show you how to use the app.
