- How long does it take for a technician to arrive at my home in Catral?
- For air conditioning emergencies, we aim to have a technician at your home in under 2 hours, as we work with professionals who live in Catral and surrounding towns like Dolores or Almoradí. For non-urgent services, we usually offer an appointment within 24 or 48 hours.
- How do I know the cost before I agree?
- Before starting any job, you will receive a written quote detailing labour, materials, and VAT. If anything unforeseen arises during the repair, we will notify you and will only proceed once you approve it.
- What qualifications do the technicians you send have?
- All air conditioning installers hold the professional RITE license and the certificate for handling fluorinated gases, as required by regulations. We also verify their references and maintain a system of real customer ratings.
- Do you work weekends or out-of-hours emergencies?
- Yes, we offer an emergency service seven days a week, including weekends and holidays. You can request a visit via the website or by phone, and we will confirm availability within minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online – we'll reply in under 10 minutes during business hours.
- Is an F-Gas certificate needed to install air conditioning?
- Yes, it is mandatory in Spain for any installation or repair that involves handling refrigerant gas. Without this certificate, the unit will not have the manufacturer's warranty, and the installation may be declared illegal.