The first thing we recommend to customers calling because their fridge isn't cooling is to perform basic checks before the technician arrives. Verify the fridge has power (sometimes the problem is just a tripped circuit breaker). Check that the thermostat temperature hasn't been accidentally changed. Ensure the rear ventilation grille is not obstructed (sometimes a fridge is pushed against the wall, blocking condenser airflow, causing the motor to overheat and the fridge to shut down to protect itself). If these checks don't resolve the issue, it's a genuine breakdown requiring a technician. Call us, message us on WhatsApp, or request your quote online — we'll respond in under 10 minutes during business hours. Call us, message us on WhatsApp, or request your quote online — we'll respond in under 10 minutes during business hours.

Yes, a stopped fridge is an emergency and we prioritise same-day visits whenever possible. Call as soon as you can. A refrigerant gas leak is the most serious breakdown. The gas (R600a or R134a in older models) circulates in a closed system and should never leak. When a micro-leak occurs, the fridge gradually loses efficiency until it stops cooling. Repair involves locating the leak, fixing it, and recharging the gas. This operation takes 3-4 hours and is only worthwhile for relatively new premium refrigerators. The freezer fan (in no-frost refrigerators that distribute cold air from the freezer to the fridge) can stop working, leaving the fridge section without cold air even if the freezer is still functioning correctly. This is the cause when a customer says the freezer is cold but the fridge is not. Fan replacement: 60 minutes.

American double-door refrigerators with ice and water dispensers have specific issues not found in standard refrigerators. The dispenser's water intake can leak, the automatic ice system can get jammed, and the door electronics (touchscreen, digital control) can fail. We work with all these brands (Samsung, LG, Whirlpool, Beko), but specific parts may require ordering, taking 5-15 days depending on the brand and model. Warranty covers replaced parts and labour. Official manufacturer warranty on original parts. Samsung, LG, Whirlpool, Beko. Specific parts may require ordering, taking 5-15 days depending on the model.

The cost of breakdown repairs in Sant Pere, Santa Caterina i la Ribera typically ranges between 176 and 1,224 euros. The final amount depends on the property's condition, materials, and labour time. We always provide a fixed quote before starting. The refrigerator is probably the appliance whose breakdown causes the most urgency. When it stops cooling, you have 24-36 hours before you start losing food rapidly. Yoghurt, cheese, cold cuts, fresh fish, leftovers. For a family with a full weekly shop, the economic loss of food can exceed the repair cost if action isn't taken quickly. If the repair cost exceeds 50-60 percent of the price of an equivalent new refrigerator, it's not cost-effective. We will inform you after diagnosis.