- ### How long does it take to install a tap or a toilet in Mataró?
- A tap usually takes between 45 and 90 minutes, depending on accessibility and the condition of the stopcocks. A tank toilet, between 1.5 and 3 hours, including removal of the old one, sealing, and testing. Wall-hung toilets with frames may require a full day. We coordinate schedules to minimise disruption and leave everything operational and clean.
- ### Can you install customer-purchased taps or sanitary ware?
- Yes, provided they are compatible and comply with regulations. We check measurements, axes, pressures, and spare parts. If we detect incompatibilities, we propose equivalent alternatives. We can also supply the materials with a warranty and coordinate delivery.
- ### What warranty do the installation and products have?
- The installation comes with a written warranty covering assembly defects and adjustments. Products retain the manufacturer's warranty. We provide documentation and maintenance recommendations to ensure coverage over time.
- ### Do you attend to emergency leaks or breakdowns in Mataró?
- We prioritise emergencies with a response within 24–48 hours and, subject to availability, on the same day during working hours. We bring common materials and spare parts to resolve issues on the first visit when possible.
- ### Do you work with specific brands or all compatibilities?
- We work with established brands and also install material provided by the client if it is compatible. We prioritise reliable ceramic cartridges, anti-limescale aerators, and accessible spare parts. If a reference doesn't fit, we propose equivalents with similar features.