Call us, message us on WhatsApp, or request your quote online — we respond in under 10 minutes during working hours. The correct protocol when a pane of glass breaks has three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover with thick plastic film or a board if the area is accessible from the outside and there is a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. Urgency depends on whether the area is watertight. A window facing an internal patio can wait 2-3 days without issue. A balcony door or external window with a risk of rain entering or theft needs urgent replacement. We start with a measurement visit. We measure the existing opening with millimetric precision, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the fixing system to the frame (silicone, PVC profile, neoprene gasket) so that the replacement is identical to the original. We provide a fixed quote during the same visit.

Tempered glass is the standard for balcony doors, large windows, and areas at risk of impact. Its distinctive feature is that when it breaks, it shatters into thousands of small blunt fragments that do not cause serious cuts, instead of large, sharp fragments like conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all high-traffic areas and at heights under 90 cm. If your broken glass was conventional single pane, we are obliged to replace it with tempered glass to comply with regulations. Laminated glass, formed by two panes of glass joined by an inner layer of transparent PVB, is the premium option for doors and windows at risk of theft. When it breaks, the fragments remain adhered to the PVB layer, and the window maintains significant residual resistance. This is what we recommend for accessible ground floors or isolated chalets with high risk. The most frequent causes we see are three. First, strong wind closing a sliding door with such violence that it hits the frame and cracks the tempered glass. This happens especially in areas with strong westerly or easterly winds like La Mata, Punta Prima, or Pilar de la Horadada when doors are left improperly closed. Second, children's balls or accidental impacts against window panes on the ground floor or terrace. Third, attempted burglaries where the thief breaks the balcony door glass to enter, which is relatively rare in the area but does occur.

Official manufacturer's warranty 5-10 years depending on brand and model. Plus 30 days on labour. All that investment in a security cylinder loses its meaning if key copies are freely made at any local locksmith. The registered key of a security cylinder can only be duplicated at the official manufacturer's distributor by presenting the owner's card that we provide upon installation. Without that card, no copy is possible. This means you control exactly how many keys exist and who has them. You will never have the uncomfortable doubt of whether the local locksmith or a key duplicator might have kept your key pattern for future use. For isolated chalets, single-family homes in affected areas, or owners with previous experience of attempted burglaries, we recommend a high-security cylinder such as Cisa Astral S, Mul-T-Lock MT5+, Tesa T80 Plus, or Mottura Champions. These raise the grade to EN1303 grade 6, adding all anti-features (bumping, picking, drilling, extraction). They come with a manufacturer's theft insurance guarantee. This guarantee is relevant. If, despite everything, an entry occurs and you can prove the cylinder was tampered with, the manufacturer covers part of the damage.

The price for reinforced doors in Camí de la Serra typically ranges between €52 and €390. The final figure depends on the property's condition, materials, and work time. We always provide a fixed quote before starting. For apartments in blocks with neighbours, an active community, and natural surveillance, we recommend a medium-to-high security cylinder such as Tesa T80 or Cisa Astral. Effective anti-bumping, registered key (cannot be copied without your authorisation), EN1303 grade 5 certification (resistance to manipulation for years). Reasonable cost and significant real improvement over the standard. Call us, message us on WhatsApp, or request your quote online — we respond in under 10 minutes during working hours.