Call us, message us on WhatsApp or request your quote online — we respond in less than 10 minutes during working hours. The correct protocol when glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover the opening with a thick plastic sheet or board if the area is accessible from the exterior and there is a risk of intrusion. Third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is waterproof or not. A window facing an internal patio can wait 2-3 days without issue. A balcony door or external window with a risk of rain ingress or theft requires urgent replacement. Tempered glass is the standard for balcony doors, large windows, and areas at risk of impact. Its distinctive feature is that when broken, it shatters into thousands of small, blunt fragments that do not cause severe cuts, instead of large, sharp fragments like conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all passage areas and at heights below 90 cm. If your broken glass was conventional single pane, we will replace it with tempered glass as required by regulation.

The typical client in Torrevieja doesn't live here all year. Their main residence is in Manchester, Lyon, Munich, or Stockholm. Their apartment here is used for their own holidays or rented out through a manager. When there's a breakdown, they can't fly over for a leaky sink. They need someone who can enter the apartment, diagnose the problem, quote, and resolve it, without them having to organise everything from abroad. For scheduled maintenance, pre-season, post-season visits, annual contracts with rental managers, we schedule with plenty of lead time. We recommend opening a notice in March for an April visit because in the first half of May, all technicians in Torrevieja are swamped with clients who open their apartment on the same day and simultaneously discover their air conditioning isn't cooling. If urgency requires, a temporary board or sheet will be installed on the same day until the glass arrives.

Glass with official manufacturer's warranty (5 years for defects) plus our coverage on installation. For emergencies during working hours, we arrive in less than two hours in central urban areas. For perimeter urbanisations like La Mata or Aguas Nuevas, up to three hours. For night-time and holidays, a maximum of four. The night surcharge is real and we tell you before confirming the departure; it doesn't appear on the invoice as a surprise. Los Balcones and Los Altos are newer developments with villas and apartments from the 2000s, more modern installations but already with fifteen years of pending maintenance. La Mata is an area of beach apartments that fill up in July and August and close for the rest of the year, which creates its own pattern of breakdowns. El Acequión, La Siesta, Aguas Nuevas, El Chaparral, Torrelamata, we cover without a travel surcharge within the municipal area.

The price for armoured doors in Can Serra typically ranges between €52 and €390. The final figure depends on the property's condition, materials, and labour time. We always provide a fixed quote before starting. We begin with a measurement visit. We precisely measure the existing opening, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the frame fixing system (silicone, PVC profile, neoprene gasket) so that the replacement is identical to the original. We provide a fixed quote during the same visit. Call us, message us on WhatsApp or request your quote online — we respond in less than 10 minutes during working hours.