How we work
For emergencies during business hours, we arrive in under two hours. For remote properties, up to two and a half hours. For night and holiday call-outs, a maximum of three and a half hours. For renovations, we schedule a technical visit, a detailed quote, and planning that respects the client's schedule. The typical client is a Spanish resident from a middle or working-class background. They speak Spanish, value a fixed written quote before work begins, and expect a full invoice with a breakdown. If the technician arrives late without notice, the client remembers and doesn't call again. If the deadline is met and the work is done well, the client recommends us to their relatives and neighbours. Call us, message us on WhatsApp, or request your quote online – we'll respond in under 10 minutes during business hours.
