- How long does it take you to get to an emergency in San Isidro?
- For emergencies within the municipality of San Isidro, including the town centre, we aim to arrive in under 2 hours during business hours. For non-urgent requests, we usually schedule an appointment for the same or the next day, depending on the assigned technician's availability.
- Are the technicians qualified to work on gas boilers?
- All professionals working on gas installations hold a valid installer's certificate, and the relevant company is registered with the industrial registry. We will always provide you with proof of the work carried out.
- Do you handle emergencies outside of normal hours or on weekends?
- We offer an on-call service for genuine emergencies, such as water leaks in the heating circuit or boilers breaking down during a cold snap. These call-outs incur an extra charge on the usual rate, which we will inform you of before sending a technician.
- ## Ready to solve your problem?
- Call us, send us a WhatsApp message, or request a quote online – we'll reply in under 10 minutes during business hours.
- How long does it take you to get to Gran Alacant?
- We have technicians who cover Gran Alacant, Santa Pola, and surrounding areas daily. For urgent requests, a response is usually provided in under two hours. For scheduled installations, we agree on a date and time slot when confirming the quote.
- Is there a cost for a quote?
- Quotes are always fixed and non-binding: you'll know the final price before authorising the work. We only charge for travel and diagnosis if the fault requires disassembly and you decide not to proceed with the repair, and we will inform you of this charge before starting.