- How long does it take for a technician to get to my home in Catral?
- For air conditioning emergencies, we aim for a technician to be at your home in less than 2 hours, as we work with professionals living in Catral and neighbouring municipalities like Dolores or Almoradí. For non-urgent services, we usually schedule an appointment within 24 to 48 hours.
- How do I know how much it will cost before accepting?
- Before starting any work, you will receive a written quote with a breakdown of labour, materials, and VAT. If something unforeseen arises during the repair, we will inform you and only proceed once you approve it.
- What qualifications do the technicians you send have?
- All air conditioning installers have the professional RITE card and the certificate for handling fluorinated gases, which are mandatory by regulation. We also verify their references and maintain a system of ratings from real customers.
- Do you attend to weekends or out-of-hours emergencies?
- Yes, we offer emergency service seven days a week, including weekends and holidays. You can request a visit from the website or by phone, and we will confirm availability in a few minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online — we'll respond within 10 minutes during business hours.
- Is an F-Gas certificate required to install air conditioning?
- Yes, it is mandatory in Spain for any installation or repair involving the manipulation of refrigerant gas. Without this card, the equipment does not have a manufacturer's warranty, and the installation can be declared illegal.