- How long does a technician take to reach my home in Catral?
- For air conditioning emergencies, we aim for the technician to be at your home in less than 2 hours, as we work with professionals who live in Catral and neighbouring municipalities such as Dolores or Almoradí. For non-urgent services, we usually schedule an appointment within 24 to 48 hours.
- How do I know the cost before agreeing?
- Before starting any work, you will receive a written quote detailing labour, materials, and VAT. If something unexpected arises during the repair, we will inform you and only proceed once you approve.
- What qualifications do the technicians you send have?
- All air conditioning installers hold the professional RITE card and the certificate for handling fluorinated gases, which are mandatory by regulations. We also verify their references and maintain a real customer rating system.
- Do you attend to weekends or out-of-hours emergencies?
- Yes, we offer emergency service seven days a week, including weekends and holidays. You can request a visit from the website or by phone, and we will confirm availability within minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online — we respond in less than 10 minutes during business hours.
- Is an F-Gas card needed to install air conditioning?
- Yes, it is mandatory in Spain for any installation or repair involving the handling of refrigerant gas. Without this card, the equipment's manufacturer warranty is void, and the installation may be declared illegal.