- Is it possible to perform the installation on a weekend?
- We understand that breakdowns do not always occur during working hours. Therefore, we have a flexible service that allows scheduling installations on weekends or holidays, always by prior reservation. Our goal is to adapt to your availability so you do not have to take time off work. We recommend contacting us in advance to ensure the availability of our technicians on the dates that suit you best.
- Are the plumbers insured?
- Absolutely. All our technicians have civil liability insurance and are registered in the corresponding regime. This is fundamental for your safety, as any incident that might occur during installation is fully covered. We work with total transparency and legality, ensuring that both the staff and your home are protected at all times during the work process.
- What does the installation quote include?
- The quote includes travel to your home in Canyelles, expert labor, sealing and fixing materials, and the final functionality test. If during the process we detect that additional parts are required, such as new hoses or shut-off valves, we will inform you immediately so you can approve the cost before continuing. Everything is designed so you have no unpleasant surprises when the service is finished.
- How is the final price of the service calculated?
- The price is based on the technical complexity of the installation. Replacing a standard toilet is not the same as installing a wall-hung sanitary fixture with a concealed frame, which requires more time and precision. We evaluate the state of water intakes and drains, as well as the estimated execution time. This prior assessment allows us to offer you a fair price adjusted to the real needs of your home.
- Do you offer a warranty on the installation?
- Yes, all our sanitary installations come with a service warranty covering any assembly defects. If after installation you observe any leak or fixing problem, we will come to check it at no additional cost. Our priority is customer satisfaction and the durability of our work, so we take responsibility for every intervention we perform in your home.
- How long does the installation usually take?
- As a general rule, a standard sanitary installation is usually completed within one and a half to two hours. This time may vary depending on whether adjustments to old plumbing are necessary or if the new model requires special adaptation. We always work efficiently so you can return to using your bathroom as soon as possible, without sacrificing the quality of the final finish.