How we work
Call us, message us on WhatsApp, or request your quote online — we'll respond in under 10 minutes during business hours. The correct protocol when glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover with a thick plastic sheet or board if the area is accessible from outside and there's a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is watertight or not. A window facing an inner courtyard can wait 2-3 days without issue. A balcony door or external window with a risk of rain ingress or theft requires urgent replacement. We start with a measurement visit. We precisely measure the existing opening, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the frame fixing system (silicone, PVC profile, neoprene seal) so that the replacement is identical to the original. We provide a fixed quote during the same visit.
