Call us, text us on WhatsApp, or request your quote online — we'll reply in under 10 minutes during business hours. Call us, text us on WhatsApp, or request your quote online — we'll reply in under 10 minutes during business hours. We work directly with several holiday rental management companies in the area, coordinating with them when a tenant is inside, or accessing with a deposited key when the property is empty. We send photos and videos of the problem before acting. We provide a fixed quote which the owner approves via WhatsApp. After the work, we send a written report with before and after photos. We invoice digitally. For many non-resident owners, this is the first time they can manage repairs to their Spanish home without taking a flight.

Replacing only the cylinder is a 30-45 minute job per door. The mechanical lock remains, and we replace only the internal cylinder where the key fits. The new key is completely different and won't work with the old one. It's the most economical option and what we recommend when the lock is high quality and in good condition. Replacing the entire lock costs more and is justified when the lock is old or of low quality, and we want to take the opportunity to upgrade the security level. The job takes 60-90 minutes per door. Damage-free opening when possible, full lock or cylinder replacement, installation of high-security anti-bumping cylinders. For scheduled maintenance, pre-season or post-season visits, and annual contracts with rental managers, we schedule with advance notice. We recommend opening a service request in March for an April visit because by the first fortnight of May, all technicians in Torrevieja are swamped with clients opening their apartments and discovering at the same time that their air conditioning isn't working.

All this investment in a security cylinder becomes pointless if key copies can be freely made at any local hardware store. The registered key for a security cylinder can only be duplicated at the manufacturer's official distributor by presenting the owner's card we provide upon installation. Without this card, no copy is possible. This means you control exactly how many keys exist and who has them. You'll never have the uncomfortable doubt of whether a local locksmith or a copy shop has saved your key's pattern for future use. For isolated villas, detached houses in high-risk areas, or owners with previous experience of attempted burglaries, we recommend high-security cylinders like Cisa Astral S, Mul-T-Lock MT5+, Tesa T80 Plus, or Mottura Champions. These meet EN1303 grade 6, include all anti-tamper features (bumping, picking, drilling, extraction), and come with the manufacturer's burglary insurance guarantee. This guarantee is relevant. If despite everything, a break-in occurs and you can prove the cylinder was tampered with, the manufacturer covers part of the damage. Official manufacturer warranty 5-10 years depending on brand and model. Plus 30 days on labour.

The price for copies and duplicates in Sant Feliu typically ranges between €50 and €385. The final amount depends on the property's condition, materials used, and labour time. We always provide a fixed quote before starting. For apartments in blocks with neighbours, an active community, and natural surveillance, we recommend mid-to-high security cylinders like Tesa T80 or Cisa Astral. Effective anti-bumping, registered key (cannot be copied without your authorisation), EN1303 grade 5 certification (resistance to manipulation for years). Reasonable cost and a significant real improvement over the standard. For a property on the Costa Blanca with medium risk (a residential area with neighbours, not isolated), we recommend a mid-to-high quality anti-bumping cylinder. Brands like Tesa T80, Mottura Champions, or Cisa Astral are what we sell most. These cylinders have security pins that prevent the bumping technique – that sharp tap with a special key that opens any standard cylinder in under 60 seconds. They come with a registered security key, which cannot be copied without authorisation at any hardware store. They also have European EN1303 certification, guaranteeing resistance to manipulation for years. Their cost is reasonable, and the real security improvement is enormous.