How We Work
Call us, write to us on WhatsApp or request your quote online — we'll respond in less than 10 minutes during business hours. Tempered glass is the standard for balcony doors, large windows and areas at risk of impact. Its distinctive feature is that when it breaks, it does so into thousands of small, blunt fragments that do not cause serious cuts, instead of large, sharp fragments like conventional glass. Spanish regulations (CTE) require tempered or laminated safety glass in all passageways and at heights below 90 cm. If your broken glass was conventional single pane, we will replace it with tempered glass as required by regulations. The correct protocol when glass breaks has three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover with thick plastic sheeting or boarding if the area is accessible from the outside and there is a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is watertight or not. A window facing an interior patio can wait 2-3 days without problem. A balcony door or exterior window at risk of rainwater ingress or theft requires urgent replacement.
