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Call us, message us on WhatsApp or request your quote online — we'll reply in less than 10 minutes during working hours. Call us, message us on WhatsApp or request your quote online — we'll reply in less than 10 minutes during working hours. The correct protocol when a pane of glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover the opening with thick plastic sheeting or a board if the area is accessible from the outside and there's a risk of intrusion. And third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is watertight or not. A window facing an interior patio can wait 2-3 days without issue. A balcony door or exterior window at risk of rainwater entering or theft requires urgent replacement.
