How we work
Call us, write to us on WhatsApp, or request your quote online — we'll reply in under 10 minutes during business hours. We start with a measurement visit. We measure the existing opening with millimetric precision, identify the type of glass to be replaced (tempered, laminated, Climalit), and verify the fixing system to the frame (silicone, PVC profile, neoprene gasket) so that the replacement is identical to the original. We provide a fixed quote during the same visit. The correct protocol when glass breaks involves three steps. First, immediately remove all loose fragments to prevent accidents, which is especially important with children or pets at home. Second, provisionally cover with a thick plastic sheet or board if the area is accessible from the outside and there's a risk of intrusion. Third, call the glazier as soon as possible for measurement and replacement. The urgency depends on whether the area is waterproof or not. A window facing an interior patio can wait 2-3 days without issue. A balcony door or exterior window with a risk of rain ingress or theft requires urgent replacement.
