Leak from upstairs neighbour in Mataró: what to do and who pays
Resumen rápido
Notify, photo evidence, open insurance claim.
¿Qué está pasando?
Could be neighbour's interior or shared down-pipe.
Causas más probables
Upstairs interior leak
altaWasher, shower, hose. Their insurance pays.
Shared down-pipe
mediaPipe shared by several flats.
Roof or terrace leak
mediaIf raining and near top, could be roof.
Damp rising or condensation
bajaGrows slowly: structural damp.
Pasos de diagnóstico
- 1
Notify neighbour and take photos
Notify, take dated photos.
- 2
Shut water if pouring
If pouring and neighbour absent, call 080.
- 3
Open home insurance claim
Your insurer sends a loss adjuster.
- 4
Don't repair until inspected
Repairing first = may lose cover.
Cuándo llamar a un profesional
Call if power affected or insurer underpays.
Coste orientativo en Mataró
0–0 €
Insurance covers it.
Contexto local · Mataró
CCCat 553-44 governs common elements.
- Comarca: Maresme
- Población: 131.088 hab.
- Parque de vivienda predominante: piso-moderno
- Año medio de construcción: 1974
- Códigos postales: 08301, 08302, 08303, 08304
Capital del Maresme, con centro histórico denso, barrios obreros (Cerdanyola, Rocafonda) y áreas residenciales en Can Marfà.
Preguntas frecuentes
What if they have no insurance?
They're liable personally; civil court.
How long to fix?
Typical total 5–8 weeks.
What if the stain isn't growing?
Could be old leak; still inspect.
¿Prefieres que vayamos nosotros?
Diagnóstico y presupuesto en Mataró normalmente el mismo día.
Pedir presupuesto gratis