- Can you coordinate with my rental manager in Torrevieja?
- We usually work with most of the holiday rental managers in the area. We coordinate directly with them to access the flat, resolve the issue, and send you a report without you needing to be present.
- Do you do pre-season readiness checks?
- Pre-season visit in March or April to check plumbing, electricity, air conditioning, blinds, and locks. We'll get the property ready for the first tenants or for your own arrival. Booking with two months' notice is reasonable.
- Do you handle emergencies when the flat is rented?
- We'll call the tenant to arrange access, intervene as soon as possible to minimise disruption, and send a report directly to the owner with photos. The tenant won't have to wait three days.
- What about the night and public holiday surcharge?
- Yes, and we'll inform you before confirming the work. Night service is between 8 PM and 8 AM, and public holidays according to the work calendar. No surprises on the final bill.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request a quote online – we'll reply in under 10 minutes during business hours.
- How to distinguish rising damp from seepage?
- Rising damp: a stain that rises from the floor, up to about a metre high, leaving white efflorescence. Seepage: a stain that descends from the ceiling or high corners, coinciding with rain.