- How long does it take for a technician to arrive at my home in Catral?
- For air conditioning emergencies, we aim for the technician to be at your home in under 2 hours, as we work with professionals living in Catral and neighbouring towns like Dolores or Almoradí. For non-urgent services, we usually offer an appointment within 24 or 48 hours.
- How do I know the cost before agreeing?
- Before starting any job, you will receive a written quote detailing labour, materials, and VAT. If anything unexpected arises during the repair, we will inform you and only proceed once you approve.
- What qualifications do the technicians you send have?
- All air conditioning installers hold the RITE professional card and the certificate for handling fluorinated gases, as required by regulations. We also verify their references and maintain a system of real customer ratings.
- Do you operate on weekends or during out-of-hours emergencies?
- Yes, we offer an emergency service seven days a week, including weekends and holidays. You can request a visit via the website or by phone, and we will confirm availability within minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online – we'll respond in under 10 minutes during business hours.
- How long does the diagnosis take?
- Between 30 minutes and 2 hours, depending on complexity. A simple fault is identified quickly. Small leaks or electronic issues may take longer.