- How long does it take for a technician to arrive at my home in Catral?
- For urgent air conditioning issues, we aim to have a technician at your home in under 2 hours, as we work with professionals living in Catral and nearby towns like Dolores or Almoradí. For non-urgent services, we typically offer appointments within 24 or 48 hours.
- How do I know the cost before I agree?
- Before starting any work, you will receive a written quote detailing labour, materials, and VAT. If any unforeseen issues arise during the repair, we will inform you and will only proceed once you approve it.
- What qualifications do the technicians you send have?
- All air conditioning installers hold the RITE professional certificate and the fluorine gases handling certificate, which are required by law. We also verify their references and maintain a system for rating real customers' feedback.
- Do you operate on weekends or during out-of-hours emergencies?
- Yes, we offer an emergency service seven days a week, including weekends and public holidays. You can request a visit via the website or by phone, and we will confirm availability within minutes.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request your quote online – we will reply in under 10 minutes during business hours.
- Is an F-Gas certificate required to install the air conditioning?
- Yes, it is mandatory in Spain for any installation or repair that involves handling refrigerant gas. Without this certificate, the equipment will not have manufacturer warranty, and the installation may be deemed illegal.