- Can you coordinate with my rental manager in Torrevieja?
- We usually work with most local holiday rental managers. We coordinate directly with them to access the property, resolve the issue, and send you the report without you needing to be present.
- Do you do set-up visits at the start of the season?
- A pre-season visit in March or April to check plumbing, electricity, air conditioning, blinds, and locks. We'll get the property ready for the first tenants or for your own arrival. Booking two months in advance is advisable.
- Do you handle emergencies when the property is rented?
- We'll call the tenant to arrange access, attend to the issue as soon as possible to minimise disruption, and provide you with a direct report with photos. The guest currently in the property won't have to wait for days.
- What about the night and holiday surcharge?
- Yes, and we inform you beforehand. Night service is between 8 PM and 8 AM, and public holidays according to the working calendar. No surprises on the final invoice.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request a quote online – we'll respond in under 10 minutes during business hours.
- How long does the diagnosis take?
- Between 30 minutes and 2 hours, depending on complexity. A simple fault is identified quickly. Small leaks or electronic issues may take longer.