- Can you coordinate with my rental manager in Torrevieja?
- We usually work with most of the local holiday rental management companies. We coordinate directly with them to access the property, resolve the issue, and send you the report without you needing to be present.
- Do you do a 'getting ready' visit at the start of the season?
- A pre-season visit in March or April to check plumbing, electricity, air conditioning, blinds, and locks. We'll get the property ready for the first tenants or your own arrival. Booking two months in advance is reasonable.
- Do you handle emergencies when the flat is rented?
- We call the tenant to arrange access, intervene as soon as possible to minimise disruption, and send a direct report to the owner with photos. The guest won't have to wait three days.
- What about the out-of-hours and bank holiday surcharge?
- Yes, and we inform you before confirming the service. Out-of-hours service is between 8 PM and 8 AM, and bank holidays according to the working calendar. No surprises on the final bill.
- ## Ready to solve your problem?
- Call us, message us on WhatsApp, or request a quote online — we'll reply in under 10 minutes during business hours.
- Is the water in Guardamar really better than in Torrevieja?
- Yes, considerably. The average water hardness is lower thanks to the local desalination plant. This means water heaters and taps last longer, and less limescale builds up in appliances. It doesn't eliminate the problem but does reduce it.